DSM Insurance Guy Blog

Inexperienced Agents: A potential threat to your business

Written by Dallas Downey. CLCS | May 2, 2024 at 9:12 PM

As the economic downturn casts its shadows far and wide, Des Moines, Iowa, is witnessing a ripple effect in the insurance sector, notably within the realms of business conduct among insurance companies and agents. The insurance industry, notably in the property and casualty markets, is navigating through a financial storm, not just on a national scale but also significantly impacting the local landscape of Des Moines. Insurance rates are soaring, and companies are meticulously revising policy coverage to mitigate losses and maintain solvency. The trends are alarming, with not just isolated companies but the entire industry feeling the heat.

The Dilemma in Iowa Commercial Insurance

Commercial insurance agents in Des Moines are observing a worrisome trend that could potentially jeopardize your business. It's no secret that home and auto insurance policies have seen a surge in premiums, with some experiencing hikes of 30% or more. Notably, key national insurance companies are either ceasing the sale of new business or withdrawing from the Iowa market altogether. This scenario is creating a daunting environment for insurance professionals and agencies in Des Moines, as they grapple with how to effectively guide Iowans through both existing and new insurance products amidst the chaos.

The challenges in the home and auto insurance market are causing a cascade effect, with agents, both captive and independent, witnessing a client exodus as companies exit the state. This client loss is impacting their business profitability, pushing agents to explore new business avenues, such as venturing into the commercial insurance space, to counterbalance the losses.

However, this shift is concerning, as many of these agents lack the requisite experience with commercial insurance policies. At DSMIG, our commercial insurance agents, with years, have noticed that several proposals brought to us for comparison are lacking in essential or even mandatory coverage items, which could be detrimental to your business in the event of a claim.

The Impact of Omissions on Your Iowa Business

Understanding the ins and outs of your policy is crucial, whether you’re dealing with a captive or independent agent. The choice of products and endorsements by your commercial insurance agent is pivotal for you to comprehend the nuances and make an informed decision, rather than focusing merely on the insurance rates.

Underinsuring your property on replacement cost values or omitting coverage could leave you in a precarious position when it comes to rebuilding or replacing essential business equipment. If a liability claim arises and coverage is omitted, the financial and legal ramifications could be devastating. We recommend seeking a second opinion on any proposal presented by a relatively inexperienced commercial insurance agent, regardless of whether they are captive or independent.

Inexperience Isn’t Malice

It’s vital to note that agents new to commercial insurance aren’t intentionally misleading you; often, they are simply unaware due to their inexperience. They are striving to secure business to sustain their livelihood, much like any diligent insurance agent. However, the complexity of commercial insurance policies, especially when compared to home and auto policies, coupled with a lack of experience, can magnify issues.
We urge Des Moines business owners to thoroughly vet commercial insurance agents, ensuring they possess substantial experience in your specific industry. Ensuring that the agent has significant experience in the commercial sector, or has a seasoned mentor within their agency, could be the difference between securing comprehensive coverage or risking your business.

Securing a Proficient Commercial Insurance Agent in Iowa 

While we at DSMIG might be somewhat biased due to our level of experience, we firmly believe that independent agents offer the most robust solution for any commercial insurance policy. This belief stems from the fact that an independent insurance agent can provide a plethora of insurance options from various carriers to cater to your needs. While not all independent agents are commercial policy experts, the exemplary ones certainly are.

If you have any queries or concerns regarding proposals, policies, or inquiries, we at DSMIG are here to assist you in navigating through them. With years of commercial insurance experience and having insured a myriad of industries across Iowa, we, an independent insurance agency, collaborate with a diverse range of insurance companies and brokers specializing in the commercial insurance marketplace.

 

FAQ

Why are insurance rates in Des Moines, Iowa, increasing?
Due to the economic downturn and challenges in the property and casualty markets, insurance companies are revising policy coverage and rates to mitigate losses and maintain solvency.

What challenges are commercial insurance agents in Des Moines facing?
Agents are witnessing a surge in premiums, key national insurance companies withdrawing from the Iowa market, and a shift of agents from home and auto insurance to the commercial insurance space.

Why is it important to vet commercial insurance agents?

Ensuring that the agent has significant experience in the commercial sector is crucial. This can be the difference between securing comprehensive coverage or risking your business.

What risks are associated with inexperienced commercial insurance agents?
Inexperienced agents might not be fully aware of essential or mandatory coverage items, which could be detrimental to your business in the event of a claim.

Why does DSMIG recommend independent agents for commercial insurance policies?
Independent agents can provide a plethora of insurance options from various carriers, offering a more tailored solution for your needs.

How can I get a second opinion on my insurance proposal?
You can reach out to DSMIG, and we will assist you in navigating through your proposal, ensuring you have the best coverage for your business.

Are all independent agents experts in commercial policies?
No, not all independent agents are commercial policy experts. It's essential to ensure that the agent you choose has substantial experience in the commercial insurance sector.

How can I contact DSMIG for my insurance needs?
Reach out to Dallas either by phone at 515-373-8988 or email dallas@mcdadeins.com